Freight Brokerage Operations

About the service

Fully Managed Brokerage Support That Moves Freight — and Your Business — Forward

Running a freight brokerage requires precision, speed, and non-stop coordination. At Outsourced Logistics, we offer freight brokerage operations outsourcing designed for growth-focused brokers and 3PLs. Our in-office, U.S.-trained logistics teams handle the critical day-to-day tasks — from carrier onboarding services and track and trace support to quoting and freight paperwork support — so you can scale without burnout.

Streamlined Operations, Purpose-Built for Brokers

Many outsourcing services feel disconnected — but ours doesn't. At Outsourced Logistics, our logistics BPO teams operate as a seamless extension of your brokerage, working in-office, under full-time supervision, and trained specifically in U.S. freight operations. Everything is built for alignment: your systems, your processes, your hours. From onboarding carriers and negotiating rates to dispatching freight, monitoring shipments, managing paperwork, and keeping shippers and carriers informed — we handle the operational grind so you don’t have to. With dedicated teams covering every time zone, including after-hours and weekends, you no longer need to chase updates or worry about gaps in coverage. Instead, you get a consistent, strategic partner who keeps your brokerage running smoothly while you focus on scaling it.

Scalable Support for Brokers and 3PLs

Whether you're a solo broker looking to expand or an established freight organization with growing demand, our support adapts to your needs. We provide trained freight specialists across all modes — from truckload and LTL to reefer, flatbed, intermodal, and expedited. Our back office support for freight brokers helps improve margin control, client retention, and operational reliability.

Roles We Handle in Brokerage Operations

We supply skilled personnel based on your specific operation and freight type, including:

  • Freight Brokers (across all equipment types)
  • Carrier Onboarding & Compliance Specialists
  • Track and Trace Coordinators
  • Spot Market Pricing Analysts
  • Load Planners and Coordinators
  • Documentation & Freight Paperwork Support Staff
  • Heavy-Haul and Expedited Freight Experts

Each team member is fully aligned with your systems, brand, and workflow — ensuring true operational continuity.

Let’s Build Your Freight Brokerage Operation Together

You shouldn’t have to juggle freight, hire under pressure, and cover loads around the clock. With Outsourced Logistics, you get fully managed freight brokerage support that integrates into your team, reduces overhead, and keeps your business running smoothly — day and night.

Book your free consultation today