Dispatching & Load Closing

About the service

Keep Every Load on Track — Without Micromanaging a Team

In freight, timing is everything. Delays, poor updates, or missed check-ins can cost revenue and damage relationships. At Outsourced Logistics, we offer 24/7 logistics dispatch services with trained, in-office teams who manage every step — from pickup coordination to final load closing. Whether you're managing FTL, LTL, intermodal, or specialized freight, we provide dispatch support for freight brokers and back office dispatch for carriers that keeps your operations running smoothly.

Freight Moves Fast — So Do We

Our freight dispatch outsourcing solution ensures you're never left guessing. Our dispatchers and trackers work in-office, under supervision, fully integrated into your systems — including your TMS, load boards, and ELDs. From appointment scheduling to real-time tracking and communication, our teams act as a direct extension of your ops — providing visibility and control across every time zone, every hour of the day.

What We Handle Day to Day

Dispatching isn’t just assigning a load — it’s managing every moving part in real time. Our load coordination and dispatch outsourcing services cover:

  • Load planning and driver scheduling
  • Route optimization and capacity coordination
  • Carrier and driver communication
  • Appointment setting and rescheduling
  • Real-time tracking and load monitoring
  • OS&D issue resolution and detention management
  • Load closing support and freight paperwork follow-up
  • Intermodal, drayage, expedited, and specialized freight coordination

Every detail is handled so your team can focus on strategic growth, not chasing updates.

Roles We Support in Dispatch & Load Coordination

We tailor your dispatching team based on your freight mix and operational goals, including:

  • Load Planners and Capacity Coordinators
  • Real-Time Load Trackers
  • Operations Coordinators
  • LTL/FTL Dispatch Specialists
  • Drayage & Intermodal Dispatchers
  • Freight Recovery and Load Rescue Agents
  • Specialized Freight Coordinators (HAZMAT, Reefer, Oversize)
  • After-Hours and Weekend Dispatch Support

Each role is trained in industry compliance, U.S. freight systems, and platform navigation to provide reliable dispatch support around the clock.

Why Outsource Dispatching?

Managing dispatchers in-house takes time, training, and oversight. With our freight dispatch outsourcing model, you gain a dedicated team of professionals who know the U.S. freight landscape and operate inside your systems from day one. Our freight paperwork and dispatch support ensures that loads are covered, tracked, and closed — without constant interruptions to your day.

Let’s Take the Load Off Your Shoulders

You don’t need to juggle phones or chase updates. Partner with Outsourced Logistics for dependable dispatch support that runs 24/7 — and keeps your freight moving, your drivers covered, and your customers informed.

Book your free consultation today